Faster withdrawals ahead
Vinyl Casino KYC: A Cleared Account, Faster Payouts
Identity checks are a condition of the Gaming Curaçao licence, and the 68-hour review can start at registration or at the first withdrawal.
Six plain answers
Verification essentials in six lines
Checks run by
Vinyl Casino B.V.
Licence and number
Gaming Curaçao, OGL/2023/1247/0892
Usual review time
68 hours
Asked at the latest
Before the first withdrawal
Questions go to
Minimum age
18+
Four quick steps
Fewer retakes, quicker clearance
Each move below ends with a clear signal on your screen, so nothing is guesswork.
The Verify button
A Verify button sits in the account menu; opening it shows the upload slots and their status. Check which slot is marked outstanding before you touch anything else.
Four corners in daylight
Photo ID goes first: photograph all four corners in daylight, with no glare on the text. The upload bar turns green once the file is readable.
Whose name is on it?
Proof of the payment method comes next: a screenshot showing your name and the card or wallet. Middle digits can be hidden; the matching name is what counts.
Waiting on the outcome
A status line shows the review moving, and an email carries the outcome. A source of funds question can follow; it is a licence routine, not a suspicion.
Document guide
Everything the reviewer needs to see
Photo ID
Confirms: Your name, face and date of birth; Copy shows: All four corners, clear text
Proof of address
Confirms: Where you live now; Copy shows: Your name, full address, recent date
Payment method screenshot
Confirms: Ownership of the card or wallet; Copy shows: Your name and last four digits
Photo ID selfie, if asked
Confirms: That the ID belongs to you; Copy shows: Face and ID in one frame
The moment it arrives
The moments a document request lands
Send the ID first
A higher limit changes your risk profile, so the license asks for proof of who you are before the new ceiling applies. Have photo ID and a payment method screenshot nearby.
Why does my name differ?
Details on the ID, the address and the payment method must line up. A mismatch freezes the file until the reviewer sees one matching address, so keep the same name everywhere.
Clearing the first payout
Money leaving the account is the licence's checkpoint: the first payout waits until identity and address are confirmed. Photo ID and proof of address clear the queue in one go.
The reviewer is reading your papers
Asked where the money came from
Curaçao rules under Gaming Curaçao licence OGL/2023/1247/0892 mean a licensed operator must know where a player's money originates. Vinyl Casino B.V. applies that check to everyone the same way. Nothing about the request implies wrongdoing; it is a licensing condition, and answering it early keeps a payout from stalling.
Papers that may be requested
A reviewer may work through part or all of the following, depending on your file.
- Recent bank statement
- Payslip or employer letter
- Tax notice of assessment
- Proof of a property sale
- Receipt for a large win
Three refusals
Resending a clearer file
Was it cut off?
A crop that cuts a corner, a glare across the photo panel or a finger over the date leaves the reviewer unable to confirm the document is whole. Lay the document flat and shoot all four sides Move out of the lamp's glare
Photograph the paper copy
A screen grab carries no device data and is easy to alter, so the reviewer cannot use it as proof of an address or a payment method. Photograph the paper statement itself Capture the whole page in one shot
Outdated address proof
Address proof older than the household's current situation shows an old residence, and the reviewer cannot tell whether you still live there. Send a bill from the current quarter Match the address to your ID
Fewer retries
Straight answers on identity documents
When do I have to verify my account?
+
Verification is written into the licence, so it lands at the latest before your first withdrawal is paid. That deadline is the floor, not the schedule: the check can also arrive at registration or right after the first deposit.
Can I do the whole upload from my phone?
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Yes. A phone camera handles all three items — photo ID, proof of address and a payment method screenshot — as long as the whole document sits inside the frame and the print is readable. Avoid glare and cropped corners.
Will I have to upload everything again at some point?
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Usually not. A cleared set stays on file unless something changes, such as an expired document, a new address or a different payment method. The reviewer then asks only for the piece that moved.
What is a source of funds check for?
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It is a routine part of the AML rules attached to the licence, not a suspicion aimed at you. The reviewer matches the money you play with to a declared income or savings picture, then closes the file.
My surname is different now from my ID, so what then?
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A current photo ID plus a document joining the old name to the new one, such as a marriage or deed poll certificate, is what the reviewer needs. The record is then matched under the name you use today.